Shipping policy

Shipping Information

Australian Shipping

Standard shipping is $10.00 on all orders below $100 Australia wide. Orders $100 and above qualify for free standard shipping Australia wide.
Express shipping is available for $15.00 (1–4 business days).
Free shipping is manually applied at checkout.
If you do not receive your order within 10 days, please notify us by email at: sales@sfidagroup.com

All orders are shipped through Registered Australia Post and must be signed for upon delivery within Australia. If you're not home when the products are delivered, a card will be left to collect your product from your local post office. You will find information about the post office location on the card left by the courier. We are unable to leave parcels at the delivery address if they have not been signed for.

International Shipping

We now ship internationally with Australia Post. International orders are charged a flat shipping rate per order, based on the delivery destination:

  • Zone 1 – New Zealand: $20.00 AUD
  • Zone 2 – Asia Pacific: $25.00 AUD
  • Zone 3 – USA & Canada: $28.00 AUD
  • Zone 4 – UK & Europe: $34.00 AUD
  • Zone 5 – Rest of World: $42.00 AUD

The shipping rate for your country is calculated at checkout based on your delivery address. Estimated delivery time for international orders is 6–27 business days.
International orders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the responsibility of the customer. Customs processing may also cause delays outside of our control.
If you have not received your international order within the estimated delivery time, please contact us at: sales@sfidagroup.com


Please note: During peak and holiday periods, shipping times may vary and may be longer than usual.